In continuation of its efforts for better customer service, HMWSSB decided to provide following services through mobile app initially on Android platform.


  • Tanker Booking
  • Water supply and Sewerage Complaints registering
  • Bill alerts, payment due alerts
  • Payment of water bills through mobile app


To avail this facility, all HMWSSB customers are requested to download HMWSSB Mobile App from Google Play store by searching with HMWSSB name and select Consumer APP. To access HMWSSB services through mobile app Consumers has to register using their Consumer Account Number (CAN) and mobile number registered with HMWSSB. On registration a One Time Password (OTP) will be sent to consumer’s registered mobile number for authentication, after successful login consumers can avail the above services.


The above services can be availed by the consumers who have registered their mobile numbers with HMWSSB only.