Terms & Conditions

This website is designed, developed and maintained by IT Department, HMWSSB , Though all efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with the Department(s) and/or other source(s), and to obtain appropriate professional advice.

Under no circumstances will this Department be liable for any expense, loss or  damage  including,  without  limitation,  indirect  or  consequential  loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website.

These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.

The  information  posted  on  this  website  could  include  hypertext  links  or  pointers to information created and maintained by non-Government/private  organizations. Department is providing these links and pointers solely for your information and convenience. When you select a link to an outside website, you are leaving the Department website and are subject to the privacy and security policies of the owners/sponsors of the outside website.

Department, does not guarantee the availability of such linked pages at all times. Department, cannot authorize the use of copyrighted materials contained in linked websites. Users are advised to request such authorization from the owner of the linked website.

Department, does not guarantee that linked websites comply with Indian Government Web Guidelines.



Once registered as a consumer of HMWSSB, the CAN details including name, house number, mobile number and any other documents submitted will be with HMWSSB. They cannot be withdrawn by the consumer at any time. Changes to any details must be requested by the consumer to the concerned official. The details of the consumer will be shared across other government departments to provide better services and for effective governance.