Guidelines for New Connections

HYDERABAD METROPOLITAN WATER SUPLY & SEWARAGE BOARD

Guidelines to all the prospective customers for obtaining new Water Supply & Sewerage Connections/ enhancement of existing connection



  1. The HMWSSB has introduced Single Window Clearance Cell to provide the facility at a place, to avoid the applicant from moving pillar to post and to speed up the process of providing new/enhanced/second water supply and sewerage connections to all its customers.

  2. Only thing one has to do is to submit the application online by uploading Documents, latest Building photos with Date on it by visiting web site www.hyderabadwater.gov.in /customer servicecenter, produce the required documents to the inspecting officer visiting your house &to pay the amounts towards connection & other charges as per the intimation given, within the prescribed period.

  3. Enhancement of existing connection is possible but additional connection in Apartment/Commercial complex will not be considered. Enhancement of existing connection will be sanctioned based on technical feasibility. A second connection will be considered only in Category I (Domestic) i.e a 15mm size connection in conformity with the orders contained in Board Proc. No.HMWSSB/MD/SWC/2013-14/1772, Dated:04.03.2014.

  4. NON REFUNDABLE PROCESSING FEE:

    1. For processing the files an amount of Rs.1000/- will be charged for 15mm dia size connection.

    2. For 20 mm and above dia connections an amount of Rs.2000/- will be levied. This fee is Non-Refundable and Nonadjustable.

  5. ADDRESS:

    GENERAL MANAGER (Engg.), Single Window Cell,HMWSSB, Khairtabad, Hyderabad (PH No 66669000)

  6. DOCUMENTS (ATTESTED COPIES) TO BE SUBMITTED TO THE INSPECTING OFFICER VISITING YOUR HOUSE.

    For new connections:

    (a) Registered owner ship Deed(b) GHMC/Municipal building sanctioned plan. (c) GHMC/Municipal Tax assessment receipt (d) No objection Certificate if it is in specified locality (e) House site Patta certificate (f) Slum area certificate if it is in slum areas (g) Occupancy Certificate shall be mandatory for all buildings.However, in respect of individual buildings in plots up to 100 Sq meters with height up to 7m obtaining occupancy Certificate is optional.(h) An affidavit written on Rs.20/- Non judicial stamp paper to the effect that the applicant shall abide by the various provisions of the HMWS&S Act, 1989 and its Rules, Regulations and orders in force from time to time, duly notarized.(i) Indemnity Bond.

    A B C D E F G H I J K L M
    Application Cat/Type Indentity Proof Building Photo Address Proof Indemnity Proof Income Proof Statutory proof Occupancy Certificate Bldg Plan Proof Other Proof Association Proof Feasibility Receipt Electriccity Service No. 1 & 2
    CAT - I Voter ID (or) Aadhaar Card (*) Latest photgraph of the premises (or) Building (*)Electricity Bill (or) GHMC Tax receipt (or) Gas Bill (or) Bank Account (*) Indemnity Bond N/A (*)Copy of Reg. Deed (or) Affidavit GHMC Occupancy Certificate (*)GHMC Approved plan (or) Layout Plan Encumbrance Certificate N/A N/A N/A
    CAT - II N/A (*) Latest photgraph of the premises (or) Building N/A (*) Indemnity Bond N/A (*)DA Cum GPA (or) Copy of Reg.Deed GHMC Occupancy Certificate & Permit order (*)GHMC Approved plan (or) Layout Plan Encumbrance Certificate (*)Reg. Association certificate (If applied on Asso) Receipt of Feasibility paid Receipt N/A
    CAT - III N/A (*) Latest photgraph of the premises (or) Building N/A (*) Indemnity Bond N/A (*)DA Cum GPA (or) Govt. Allotted Letter (or)Any Document Indicating land area (or) Copy of Reg.Deed GHMC Occupancy Certificate (*)GHMC Approved plan (or) Layout Plan N/A N/A Receipt of Feasibility paid Receipt N/A
    BPL (*)Voter ID (or) Aadhaar Card (*) Phot of premises (*)Electricity Bill (or) Gas Bill (or) Bank Account (*) Indemnity Bond (*)Aasara (or) Income Certificate (or)White Ration Card (*) Affidavit (Notarised) (or) Patta (or) Copy of Reg.Deed N/A N/A N/A N/A N/A N/A
    Second Conn. (*) Voter ID (*) Latest photgraph of the prmises (or) Building (*)GHMC Prop Tax (or) Gas Bill (or) Electricity Bill (or) Existing connection latest bill (*) Indemnity Bond N/A (*)Affidavit (Notarised) (or) Copy of Reg.Deed GHMC Occupancy Certificate (*) GHMC Approved plan Encumbrance Certificate N/A N/A (*)Two Electrictity bills with different service numbers
    Feasibility Receipt N/A N/A N/A (*) Indemnity Bond N/A DA Cum GPA (or) Copy of Reg.Deed N/A (*)Layout Plan N/A N/A N/A N/A
    Note: 1. All the star (*) marks indicated fields are mandatory.
  7. Amounts to be paid towards Water Supply & Sewerage Connection:

    1. As per HMWS&S Act and its Rules and Regulations, the plot area will be considered as per registered purchase deed, or building sanctioned plan(permit order) whichever is higher which will be adopted for calculation of connection charges.
    2. The cost of the water & Sewer lines must be borne by the applicant, wherever the lines are not available. The amount would be as per the actual estimate prepared based on current Standard schedule of Rates (CSSR).
    3. Green Brigade (Physical) connection charges.
    4. A deposit equivalent to the charges for two months consumption along with applicable sewerage cess at current rates is to be paid.
    5. AMR Charges for 25mm and above size connections.
    6. Source Augmentation Charges ( only for Bulk connections).
    7. Rain Water Harvesting Charges.
    8. Road Restoration charges(if applicable)

    It should be kept in mind that the Board is not only investing huge amounts by borrowing from various financing agencies for laying water supply lines but also for construction of Reservoirs, Water Treatment Plants, Pumping Stations for drawing water from hundreds of K.Ms, Construction of Sewerage Treatment Plants and their day to day maintenance.

  8. Terms &Conditions for sanction:

  9. 1) Connections shall be sanctioned subject to technical feasibility and as per the rules & regulations issued under the HMWS&S Act, 1989.
    2) Sanction of water supply & sewerage connection shall not confer any right or evidence to the applicant regarding ownership of the premises to which they are sanctioned.
    3) The applicant is required to acquaint themselves with the relevant rules & Regulations in force updated in HMWSSB Website from time to time which are to be followed.
    4) To pay the initial non-refundable&non- adjustable charges towards processing the application.
    5) To pay the connection charges as shown in the intimation letter, within the prescribed period.
    6) To construct Rain Water Harvesting structure as per the specifications before release of connection is mandatory
    7) To construct sump having storage capacity to store water for 2 days requirement and meter chamber for water meter before connection is released.
    8) The Board is not liable when supply reduced or not made in certain circumstances.
    9) In all cases of bulk supplies (Category-II and Category-III) where the monthly demand/consumption exceeds 1500KL the consumers are required to enter into agreement with CGM(Revenue), HMWSSB for supply of water.
    10) Additional connections for restaurants, eating houses, clinics, etc., situated in the ground floor of any Multistoried building, which has already provided with a connection under Category-II will be given at a flat rate of Rs.15,000/- for ½” size and Rs.25,000/- for ¾” size, subject to technical feasibility. In case the applicant for such a connection is a lessee, the tenure of connection is subject to the concurrence of the owner and the tenure of the connection will be coterminous with the lease period.

  10. WATER SUPPLY AND SEWERAGE CONNECTION CHARGES(As per M.D’s Procs. No.24/E1/97/2003 dt. 30-1- 2003)

  11. CATEGORY-1 Individual Connections other than covered by categories II and III

    Size of Water Connection Plot Area in Square Meters CONNECTION CHARGES
    mm Inches From Upto Fixed Amount Rate per each square meter of plot area in excess of the area
    in column(3) to be added to the fixed amount in column(5)
    1 2 3 4 5 6
    15 1/2 upto 200 Rs.2500 Nill
    81 200 Rs. 2,500 Rs. 47.92
    201 300 Rs. 8,250 Rs. 82.50
    301 400 Rs. 16,500 Rs. 75.00
    401 and Above Rs.24,000 Rs.60,000
    Subject to a maximum of Rs. 48,000/-
    20 3/4 Upto 200 Rs.15,000 Nill
    201 400 Rs. 15,000 Rs. 150.00
    401 and Above Rs.45,000 Rs. 75.00
    Subject to a maximum of Rs. 72,000/-
    25 1 Upto 400 Rs. 90,000 Nill
    401 and above Rs. 90,000 Rs. 90.00
    Subject to a maximum of Rs. 1,80,000/-

    CATEGORY-II Multistoried Apartment Complexes and Multi storied Buildings

    (a) Apartment Complexes (Residential or not), falling under the scope of Andhra Pradesh Apartments (Promotion of construction and Ownership) Act 1987, having two or more floors and total plinth area constructed including common areas is more than 600 square meters (or) having 5 or more Apartments.
    (b) Any premises with at least one building having two or more floors and the total plinth area constructed in the premises is not less than 1000 square meters.

    mm Inches From Upto Fixed Amount Rate per each square meter of plot area in excess of the area
    in column(3) to be added to the fixed amount in column(5)
    1 2 3 4 5 6
    20 3/4 Upto 250 Rs. 1,50,000 Nil
    251 and above Rs. 1,50,000 Rs. 300.00
    25 1 Upto 500 Rs. 2,70,000 Nil
    501 and above Rs. 2,70,000 Rs. 450.00
    40 11/2 Upto 1000 Rs. 6,00,000 Nil
    1001 and above Rs. 6,00,000 Rs. 600.00
    50 2 Upto 1000 Rs. 7,50,000 Nil
    1001 and above Rs. 7,50,000 Rs. 750.00
    75 3 Upto 1250 Rs. 11,00,000 Nil
    1251 and above Rs. 11,00,000 Rs. 1100.00
    100 4 Upto 1400 Rs. 15,00,000 Nil
    1401 and above Rs. 15,00,000 Rs. 1500.00

    CATEGORY-III : Bulk Supplies vide Memo.No.MD/HMWSSB/BM-20/Bulk Supplies/2011, Dated:12.09.2011.

    Water Supply Connection Rate in Rs.per Litre of Agree Qty. Remarks
    A. Local Authorities, Cantonment, GramPachayats,
    Government Sponsored Housing schemes
    with houses less than 600 sft. Plinth area.
    Rs.8.00 Subject to minimum of Rs.7,50,000/-
    for water supply connection and 80% as sewerage
    connection charges on Rs.7,50,000/-
    B. Residential Colonies, Gated Communities Rs.10.00 Subject to minimum of Rs.7,50,000/- for water
    supply connection and 80% as sewerage
    connection charges on Rs.7,50,000/-
    Other requiring water supply of 50 KL Per day or more Rs. 15.00 Subject to minimum of Rs.7,50,000/- for wate
    supply connection and 80% as sewerage
    connection charges on Rs.7,50,000/-

    Notes to Category – III:

    1. The size of water supply connection will be decided by the HMWSSB based on the available network and local requirement.
    2. The improvement charges will be levied wherever required.
    3. In addition to the above, charges for Green Brigade charges, Rain Water Harvesting Consultancy, 60 Days Caution deposit, AMR Meter charges and Source Augmentation charges shall be levied as per Board norms.
    4. The applicants having STP’s and recycle the water in their premises and premises falling outside GHMC area, exemption of 80% sewerage connection charges will be decided by the MD/HMWSSB on case to case basis depending on merits.
    5. Subject to special arrangements entered into by the HMWSSB in respect of special consumers as per the Hyderabad Metropolitan Water Supply & Sewerage Regulations, 1992.

  12. GENERAL:

    1. In all cases of bulk supplies (Multi Stored Buildings and Non-domestic supplies) where the monthly demand/consumption exceeds 1500KL the consumers are required to enter into agreements with the HMWSSB for supply of water.
    2. All consumers required to enter into agreement with the HMWSSB or water supply and are required to keep as deposit with the HMWSSB an amount equivalent to the charges for two months consumption of the agreed quantity along with applicable sewerage cess at current rates and all other consumers at the rates applicable at the time of connection.

  13. INFRASTRUCTURE DEVELOPMENT CHARGES

    1. Existing Bulk connection holders are requesting for individual water connections from HMWS&SB net work, through the public representatives, in new areas where there is no HMWS&SB network. Infrastructure is to be provided by investing huge amount by the HMWS&SB for supply of water, by dispensing the bulk connections in the existing network and releasing individual new water supply connections from the HMWS&SB net work.
    2. Infrastructure improvement charges will be collected from every applicant to whom new individual connection given, in addition to normal connection charges at the time of releasing of water supply connection, so as to meet the expenditure net work as per the HMWS&SB norms.

  14. SECOND CONNECTION:

  15. Size of Water Connection Plot Area in Square Meters CONNECTION CHARGES
    mm Inches From Upto Fixed Amount Rate per each square meter of plot area in excess of the
    area in column(3) to be added to the fixed amount in column(5)
    50% Additional connection charges to be
    included based on the plot area along
    with normal connection charges.
    1 2 3 4 5 6
    15 1/2 Upto 200 Rs. 2,500 Nil
    81 200 Rs. 2,500 Rs. 47.92
    201 300 Rs. 8,250 Rs. 82.50
    301 400 Rs. 16,500 Rs. 75.00
    401 and above Rs. 24,000 Rs. 60.00
    Subject to a maximum of Rs. 48,000/-
    Size of Water
    Connection
    Plot Area in Square Meters CONNECTION CHARGES

    CONDITIONS FOR RELEASING THE SECOND CONNECTION:

    1. The second connection will be considered where there are two or more families residing in the same premises.
    2. The consumer should enclose latest photograph of the premises with date.
    3. An Affidavit (Indemnity bond) with the details regarding documents, terms and conditions for sanction of second connection are prescribed on Non-Judicial Stamp Paper of Rs.100/- duly notarized along with the application.
    4. Must be separate Electricity service connection and the SC.Nos.to be furnished along with the application.
    5. The second connection in the slums will be released in the Domestic category only.
    6. The first connection should have the Meter in working condition and the water cess to be paid up to date.

  16. GREEN BRIGADE ( to be paid in addition to the above charges) :

    1. As a part of single window cell, trained manpower called as Green Brigade contractors have been authorized to give physical water supply connection based on the sanction order in presence of the applicants.
    2. Except Green Brigade no one is authorized to give physical connection.

    Green BrigadeCharges:

    1) For 15 mm (1/2 inch) dia size connection up to 35 Running Meter— Rs.3000/-
    2) For 20 mm (3/4 inch) diasize connection— Rs. 7,000/-
    3) For 25 mm (1inch) dia size connection – Rs. 10,000/-
    4) For 40mm (1 ½inch) dia size connection- Rs.15,000/-
    5) For 50mm ( 2inch ) dia size connection- Rs.20,000/-
    6) For 75mm ( 3 inch ) dia size connection- Rs.60,000/-
    7) 100mm ( 4inch) dia size connection - Rs.1,00,000/-
  17. Road Restoration Charges ( to be paid in addition to the above charges) :

  18. As per G.O.Ms.No.12, IT,E&C Department, GoAP, dated:28.07.2014, fix the following charges which the Applicant shall be liable to pay to the HMWSSB for restoration of Road in the Urban areas when resorting to open trenching method.

    S.No. Type of Road Charges
    1 CC Road 1844/Rmt

    The above charges are exclusive of GST and labor cess. The restoration work will be carried out entirely by the department concerned.

  19. Only Sewerage CONNECTION:

  20. Category – I (Domestic)

    Size of Sewerage Connection Plot area in Square Meters Fixed Amount Rate per each Sq. meter of plot area more than Col.2 to be added to the fixed amount of Col.3
    100mm Upto - 80 Rs. 1,250/- -
    80 - 200 Rs. 1,250/- Rs. 12.50
    200 - 300 Rs. 2,750/- Rs. 27.50
    300 - 400
    Rs. 5,500/- Rs. 25.00
    400 & Above Rs. 8,000/- Rs. 20.00
    150mm Upto - 200 Rs. 5,000/- -
    200 - 400 Rs. 5,000/- Rs. 50.00
    400 & Above Rs. 15,000/- -
    200mm Upto - 400 Rs. 30,000/- -
    400 & Above Rs. 30,000/- Rs. 30.00
    Rs. 600/- will be charged for White Ration Card Holders.

    Category – II (Multi Stored Apartment Complexes and Multi Stored Buildings)

    Up to - 250 Rs. 50,000/-
    250 & Above Rs. 50,000/- Rs. 100/-

    Category – III (BULK):

    The Managing Director will decide the connection charges on case to case basis.

  21. TECHNICAL SUPERVISION CHARGES for connecting sewer to HMWSSB Manhole by Applicant:

    • For 100mm Size Sewer Connections : Rs. 1,500/-
    • For 150mm Size Sewer Connections : Rs. 3,000/-
    • For 200mm Size Sewer Connections : Rs. 5,000/-
    • For 250mm & above Size Sewer
    • Connections: Rs. 10,000/-

    SEWERAGE IMPROVEMENT CHARGES : As per Field Feasibility Reports.

  22. PAYMENT OF MONTHLY CHARGES:

    1. On sanction & release of water supply & sewerage connection, the consumers are required to pay the monthly charges towards water utilized and sewerage cess as per the tariff in force from time to time and to abide by the provisions of the HMWS&S act, 1989 and the rules, regulations instructions issued there under from time to time.
    2. at present the Tariff notified vide BP No. 136 dt. 10-11- 2011 and B.P.No. 142 dt. 5-2- 2014 are in force.
    3. Additional pumping charges as and when required will have to be paid by the consumers as per the demand raised by the HMWS&SB.
  23. RAIN WATER HARVESTING CONSULATNACY CHARGES:

  24. 1) Category – I (Domestic):

    Plot area of the premises Advisory & verification charges
    200 sqm to 300 sqm Rs. 1000/-
    301 sqm to 500 sqm Rs. 2000/-
    501 sqm to 1000 sqm Rs. 4000/-

    2) Category – II (MSB):

    Plot area of the premises Advisory & verification charges
    200 sqm to 500 sqm Rs. 3000/-
    501 sqm to 1000 sqm Rs. 6000/-
    1000 sqm and above Rs. 6000/- (Multiplies for 1000 sqm)

    3) Category – III Rs. 2000 – Per KL

    It is mandatory to construct a Water Harvesting Structure within you premises for recharging ground water as required U/s 17(2) of Water, Land & Trees Act, 2002, and then only water connection will be released.

    Water is precious- Let us use it wisely
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